jipark Casino – Privacy Policy

1. Introduction

jipark Casino ("jipark," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the jipark platform, accessible at jipark.vip and any associated mobile applications or services (collectively, the "Platform"). This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have in relation to your data.

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and the implementing rules and regulations issued by the National Privacy Commission ("NPC"). By registering an account or using the jipark Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with jipark's Terms and Conditions. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.

2. Personal Data We Collect

jipark collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties in connection with our services. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine passport number, SSS/GSIS number, PhilSys ID number, driver's license number).
• Contact Data: Residential address (including barangay, city/municipality, province), email address, and Philippine mobile number.
• Account Data: Username, encrypted password, account preferences, and communication history with jipark support.
• Financial Data: Payment method details (e.g., GCash account reference, Maya account reference, bank account details for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, or Security Bank), transaction history, deposit and withdrawal records, and account balance information.
• Gaming Data: Game history, wagering activity, session duration, game preferences, bonus usage, and responsible gaming tool settings.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and session logs.
• Verification Data: Copies of government-issued identification documents and proof of address submitted during KYC verification.
• Communications Data: Records of your communications with jipark, including live chat transcripts, email correspondence, and support tickets.

jipark does not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming obligations. We do not collect biometric data except where required by applicable Philippine regulations.

3. How We Use Your Personal Data

jipark processes your personal data for the following purposes:

• Account Registration and Management: To create and maintain your jipark account, verify your identity, and provide access to the Platform.
• Service Delivery: To process deposits and withdrawals, provide gaming services, administer bonuses and promotions, and deliver customer support.
• Legal and Regulatory Compliance: To comply with Philippine anti-money laundering laws (Republic Act No. 9160, as amended), PAGCOR licensing requirements, NPC regulations, and other applicable legal obligations. This includes conducting KYC verification and filing mandatory reports with regulatory authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, administer self-exclusion and limit-setting tools, and comply with responsible gaming obligations.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, security, and user experience of the jipark Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about jipark, where you have consented to receive such communications. You may opt out at any time.
• Dispute Resolution: To investigate and resolve disputes, complaints, and legal claims involving your account or transactions.

4. Legal Basis for Processing

jipark processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms and Conditions, including providing gaming services and processing financial transactions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering, KYC, and PAGCOR licensing requirements.
• Legitimate Interests: Processing is necessary for jipark's legitimate interests in fraud prevention, platform security, and responsible gaming compliance, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential data processing activities, jipark relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

jipark does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients:

• Service Providers: Third-party vendors who provide services on our behalf, including payment processors, KYC verification providers, IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on jipark's instructions and in accordance with applicable data protection laws.
• Regulatory and Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government agencies where disclosure is required by law or regulation, or in response to a valid legal process.
• Game Providers: Third-party game studios whose games are available on the jipark Platform may receive limited technical data (such as session tokens) necessary to deliver their games. These providers do not receive your full personal profile.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of jipark's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

Any international transfer of personal data outside the Philippines will be conducted in accordance with the DPA and NPC regulations, including the use of appropriate safeguards such as data transfer agreements.

6. Data Retention

jipark retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, as required by Philippine anti-money laundering regulations.
• KYC verification documents are retained for the period required by PAGCOR licensing conditions and applicable law.
• Gaming activity logs are retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes.
• Marketing consent records are retained for the duration of your account and for a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jipark's data disposal procedures.

7. Security Measures

jipark implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jipark Platform.
• Encryption of sensitive data at rest, including financial information and identification documents.
• Access controls limiting personal data access to authorized jipark personnel on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability management.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While jipark takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your jipark login credentials and for notifying us immediately of any suspected unauthorized access to your account.

8. Cookies and Tracking Technologies

jipark uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

The types of cookies jipark uses include:

• Essential Cookies: Necessary for the Platform to function correctly, including session management and security features. These cannot be disabled without affecting Platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the Platform, helping us identify areas for improvement.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jipark Platform. jipark does not use cookies to track your activity across unrelated third-party websites.

9. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jipark:

• Right to be Informed: The right to be informed of how your personal data is collected, used, and processed.
• Right of Access: The right to request a copy of the personal data jipark holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to jipark's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jipark's Data Protection Officer at [email protected]. jipark will respond to verified requests within the timeframes prescribed by the DPA and NPC regulations.

10. Children's Privacy

The jipark Platform is strictly intended for adults aged 21 years and older, as required under Philippine law for casino-style gambling activities. jipark does not knowingly collect personal data from individuals under the age of 21. If jipark becomes aware that personal data has been collected from a person under 21, the account will be immediately closed and the data deleted in accordance with applicable regulations.

If you believe that a minor has registered on the jipark Platform, please contact us immediately at [email protected] so that we can take appropriate action.

11. Updates to This Privacy Policy

jipark may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, jipark will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this Policy. Your continued use of the jipark Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically.

12. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jipark's data processing practices, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 through the jipark Platform

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by jipark.